I am interested in becoming a member (patient) of Oubre Medical….
What is that and what does that include?
How did you come up with the monthly subscription amounts?
We encourage patients to research other Functional Medicine practices in their area. What will be found is some providers charge $1500 – $5000 for each visit. And while it is not our goal to be the cheapest Functional Medicine practice, it is our goal to make alternative care more widely accessible through the manner in which we collect our fees, which consists of a monthly debit.
In our initial year of practice, Oubre Medical was a “pay at time of service” practice. With our 2016 foundation year, we were able to research our patients’ annual expenditures for a year’s worth of time. What we found is that our patients and Functional Medicine patients in general, were struggling with the high up front cost that are required with the time intensity involved in establishing most cases. Often patients could average over $2,500 across a 12-month time span with a large portion being accumulated during the first 4 – 8 weeks of care. We feel that we have found an appropriate median which includes not only those complex cases but also those seasoned patients that are living out their functional medicine plans of care on cruise control. Our monthly recurring debit program is created as a benefit (courtesy) to our patients, so large fees are spread over time. Our program dynamic is not for everyone… and that’s ok.
What is included in the membership?
The membership paid each month (or annually) covers PRACTITIONER TIME:
- Office visits
- Provider consults
- Online Zoom visits
- Phone consultations
- Email correspondence.
Not included in membership:
- Labs (please see Lab Details page)
- Infusion Therapy
- These will all accrue additional costs outside of the membership fee. As an active participant with the creation of your plan of care, these pieces will be upon your discretion. Please know though that the comprehensive lab work that we ask our patients to begin with is a critical piece to how our providers create unique plans of care per patient.
- Estimates can be provided per purchase inquiry or transaction.
What is the difference between the monthly and annual plans?
The only difference between an annual payment and monthly debits is a 10% discount for annual payments made in full. Annual payments are non-refundable. For details on our pricing, please see our pricing page.
Is the membership plan a concierge program?
Our membership is NOT a concierge program. We offer a Concierge Membership that is in addition to our standard membership. Details are provided upon request.
- Please call/text us at the main number (512-829-1104) or email us at firstname.lastname@example.org.
- Number of patients enrolled in the Oubre Medical Concierge program is limited.
How many visits do I get with this monthly membership?
Our membership does not equate to “1 visit a month.” The number of visits will depend on your plan of care and as mentioned previously, you are an active participant in the creation of your plan of care. However, with the time intensity that comes with establishing care, it is common to see multiple members of the team sometimes monthly at the beginning and then over time with less frequency.
Can you be my PCP?
The term Primary Care Physician was created for insurance companies to dictate and streamline who their members saw through the policies that they offered. Since we do not accept insurance, our practice does not fit within this term. However, patients who want a place to call “home” for their health care needs, it is our goal to be the first point of contact for our patients and to offer a consistency that can be depended on.
Urgent Care / Sick Visits … are these included in the membership?
While we do not want our office to be confused as an ER, we do encourage our patients to call us for sick visits, which are included in the membership. In times when life gets yucky and you need to see a doctor, we ask that you call our main line as soon as possible the morning of the issue and ask to speak to our staff. We will triage your situation and coordinate items like diagnostic pieces and time with providers. We ask that you allow us 24 to 48 hours for these issues, but we will always try to address them same day. If a call is received after 12 noon on a business day, it is likely that the issue may not be addressed until the next business morning. In cases of chest pain, shortness of breath, and/or other serious concerns, we will direct you to the ER and ask you not to wait for time with Oubre Medical.
What is your cancellation policy?
The monthly subscription model we have designed is created to place the patient’s needs as first priority. We invest in our patient upfront through time intensity. This model does leave us financially vulnerable if a member decides to cancel early. However, we do not ask our patients to sign a contract to participate in our membership program. We believe in the type of medicine that we practice, and we expect our patients to love it. If you are not happy with our care, then we do not want to inhibit you from finding the practitioner that will help you meet your health goals.
Do I get a refund if I cancel?
Monthly subscription payments will not be refunded. If a monthly debit membership becomes delinquent or you choose to cancel, payments will simply cease and you will not be charged moving forward. Please note that cancellation of the monthly recurring option (courtesy) will forfeit your ability to utilize the monthly debit benefit. If at any point you would like to rejoin, then the purchase of an annual program will be required before a return appointment can be scheduled. The annual payment is non-refundable.